Terms of Service
Last updated: 2026-05-17.
1. Scope and precedence
These Terms of Service (“Terms”) govern your access to and use of the verticaledgeai.ai public marketing website (the “Site”), operated by Vertical Edge AI LLC (“Vertical Edge AI,” “we”). These Terms do not govern any customer engagement, product, or service we provide. Paid engagements operate under separate written agreements (MSA, SOW, BAA, DPA), and in the event of any conflict between these Terms and a signed engagement agreement, the signed engagement agreement controls.
2. Definitions
For purposes of these Terms: “Site” means the verticaledgeai.ai marketing site; “Services” means any commercial services we describe on the Site, all of which are provided only under a separate signed engagement; “VeilEngine™” means the cryptographic-evidence product we describe on the Site; “AI Provider” means a third-party large-language-model service (such as Anthropic Claude, OpenAI GPT, or Google Cloud Gemini); and “Regulated Data” means data subject to a regulated-industry obligation (PHI under HIPAA, MNPI under SEC rules, claimant data under NAIC / state DOI rules, attorney–client privileged content, student records under FERPA, or equivalent).
3. Acceptance
By accessing the Site, you agree to these Terms. If you do not agree, do not use the Site. Continued use of the Site after a change to these Terms (per Section 18) constitutes acceptance of the updated Terms.
4. Acceptable use
You may use the Site for lawful purposes related to evaluating Vertical Edge AI’s services and submitting good-faith inquiries. You may not:
- Use automated systems to crawl, scrape, or reverse-engineer the Site beyond reasonable indexing by major search engines;
- Submit false, misleading, or impersonated information through the contact form;
- Attempt to disrupt, overload, probe, or compromise Site security or rate limits;
- Use any content from the Site for purposes other than evaluating our services without our prior written consent;
- Use the Site to transmit, store, or process Regulated Data — the Site is a marketing surface and is not configured to receive Regulated Data; if you need to share Regulated Data with us, do so only under a signed engagement that includes the appropriate addenda (BAA, DPA, NDA).
5. AI accuracy disclaimer
The Site may surface information generated or summarized with AI assistance. AI-generated content can be inaccurate, incomplete, or out of date. You should not rely on any content on the Site — whether AI-generated or human-authored — as a substitute for qualified professional advice (legal, regulatory, medical, financial, security, or other). Regulatory references on the Site are summarized for orientation and may not reflect the most current text of the cited authority. Verify all regulatory text against the primary source before relying on it.
6. Customer data and AI training
We do not use information you submit through the Site contact form, or any other personal information you provide through the Site, to train, fine-tune, or evaluate AI models. Our contracts with AI Providers prohibit those providers from training on data we route to them through our paid customer engagements. Training of any kind on customer or prospect data requires a separate, explicit, written opt-in.
7. VeilEngine cryptographic receipts — scope of guarantees
The Site describes VeilEngine as producing cryptographic receipts that allow downstream verification of integrity and chain-of-custody. Those receipts and their verifier are architectural artifacts, not legal certifications. Specifically:
- A valid receipt evidences that a recorded event matches a recorded payload at a recorded time, subject to the integrity of the underlying signing keys and clock infrastructure.
- A valid receipt is not a determination that the underlying activity was lawful, compliant, accurate, or admissible in any legal or regulatory proceeding.
- Admissibility of cryptographic evidence in a legal proceeding is determined by the rules of that proceeding (in U.S. federal court, FRE 901 and related authentication rules) and typically requires additional foundation (witness testimony, expert affidavit, chain-of-custody documentation) that the receipt alone does not provide.
- Customer is responsible for receipt preservation, verifier operation, and any expert support required for legal or regulatory use of receipts.
Any cryptographic-evidence terms described on the Site are illustrative; binding terms apply only under a signed engagement.
8. Verifier tool license
Where Vertical Edge AI distributes a verifier tool intended to allow independent verification of cryptographic receipts, that tool is provided under the MIT license so that customers and their auditors can verify receipts independently, without relying on Vertical Edge AI’s continued availability.
9. Intellectual property
All content on the Site, including text, design, code, illustrations, the VeilEngine™ name and mark, and the Vertical Edge AI name, logo, and brand, is the property of Vertical Edge AI LLC or its licensors and is protected by U.S. and international intellectual-property laws. Nothing in these Terms grants you any license to use these materials except as needed to view the Site in a standard web browser.
10. Forward-looking statements
The Site describes our product architecture, roadmap, framework coverage, and engagement model as currently planned. Items tagged “Provisional” or “Proposed” on the Trust page reflect forward-looking statements based on current expectations. Actual outcomes, certification timelines, and feature availability may differ. Forward-looking statements are not guarantees.
11. No professional advice
Content on the Site is for informational purposes and does not constitute legal, regulatory, security, compliance, medical, financial, accounting, or other professional advice. Regulatory references (HIPAA, SEC Reg S-P, NAIC, FERPA, GDPR, ISO 42001, NIST AI RMF, EU AI Act, SEC Rule 17a-4, ABA Model Rules, FTC COPPA Rule, and others) are summarized for orientation; you should consult qualified counsel before relying on any framework summary for compliance decisions.
12. Third-party links and services
The Site may link to or describe third-party services (for example, our analytics provider, font provider, form processor, AI providers). We are not responsible for third-party content, practices, or availability. Any reliance on a third-party service is at your own risk.
13. Disclaimer of warranties
THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, OR ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE MAKE NO WARRANTY THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY INFORMATION OBTAINED THROUGH THE SITE WILL BE ACCURATE OR RELIABLE.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL VERTICAL EDGE AI LLC OR ITS OFFICERS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). Engagement-level liability, including for paid services or VeilEngine deployments, is governed exclusively by the applicable signed engagement agreement (MSA, SOW, BAA, DPA) per Section 1 precedence; this Section 14 does not modify or limit engagement-level terms.
15. Indemnification
You agree to defend, indemnify, and hold harmless Vertical Edge AI LLC and its officers, members, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Site in violation of these Terms; (b) your submission of false, misleading, or unlawful content through the Site; (c) your transmission of Regulated Data to the Site outside a signed engagement; or (d) your violation of any law or third-party right in connection with your use of the Site.
16. Termination of access
We may suspend or terminate your access to the Site at any time, for any reason or no reason, without notice. Sections 9 through 17 and 19 through 21 survive any termination.
17. Governing law and dispute resolution
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or your use of the Site is subject to the exclusive jurisdiction of the state and federal courts located in Travis County, Texas, and you consent to personal jurisdiction in those courts. Notwithstanding the foregoing, either party may seek preliminary injunctive relief in any court of competent jurisdiction to protect its intellectual property, confidential information, or the protective scope of Section 4 (Acceptable use).
18. Changes to these Terms
We may update these Terms from time to time and will update the “Last updated” date above. Continued use of the Site after the effective date of an update constitutes acceptance of the updated Terms.
19. Entire agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Vertical Edge AI regarding the Site and supersede any prior agreement regarding the Site. They do not supersede or replace any signed engagement agreement (MSA, SOW, BAA, DPA), which controls in case of conflict.
20. Severability and waiver
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force. Our failure to enforce any right or provision will not be considered a waiver of that right or provision.
21. Contact
Questions about these Terms: cordero_ryan@verticaledgeai.ai
Vertical Edge AI LLC, Austin, TX
These Terms of Service reflect Vertical Edge AI LLC’s current practices as of 2026-05-17. We update this document as the business evolves. This document is informational and does not constitute legal advice.